What online tools and resources does Allstate offer to help customers manage their policies?

Allstate is one of the largest insurance providers in the United States, offering a wide range of policies for home, auto, life, and more. In addition to their traditional insurance services, Allstate also provides a variety of online tools and resources to help customers manage their policies and stay informed about their coverage. These digital resources are designed to provide customers with the information they need to make informed decisions about their insurance and ensure that they are adequately protected. In this article, we will explore some of the online tools and resources that Allstate offers to help customers manage their policies.

  1. Allstate Mobile App The Allstate Mobile App is a free mobile application that allows customers to manage their policies, file claims, and access roadside assistance from their smartphones. The app provides customers with access to their policy information, including coverage details, payment information, and billing statements. Customers can also use the app to request roadside assistance, track the status of their claims, and view their claims history.
  2. Allstate Customer Portal The Allstate Customer Portal is a web-based platform that provides customers with access to their policy information, billing statements, and payment history. Customers can use the portal to make payments, update their contact information, and view their coverage details. The portal also allows customers to enroll in paperless billing and set up automatic payments.
  3. Allstate Digital Locker The Allstate Digital Locker is a secure digital storage platform that allows customers to store important documents related to their insurance policies, such as vehicle registration, insurance cards, and home inventory lists. Customers can access their Digital Locker from the Allstate Mobile App or Customer Portal, and the documents are protected with industry-standard encryption.
  4. Allstate Drivewise Allstate Drivewise is a program that rewards safe driving habits with discounts on auto insurance premiums. Customers who enroll in the program receive a small device that plugs into their vehicle’s diagnostic port, which tracks their driving behavior. Customers can use the Drivewise app to monitor their progress and earn rewards for safe driving habits, such as avoiding hard braking and accelerating.
  5. Allstate GoodHands Repair Network The Allstate GoodHands Repair Network is a network of repair shops and auto body shops that have been pre-screened and approved by Allstate. Customers who use a GoodHands repair shop can receive a guarantee on the repairs, as well as access to rental cars and other benefits. The GoodHands network is designed to make it easy for customers to find a reliable and trustworthy repair shop when they need one.

In conclusion, Allstate offers a wide range of online tools and resources to help customers manage their policies and stay informed about their coverage. These resources include the Allstate Mobile App, Customer Portal, Digital Locker, Drivewise, and GoodHands Repair Network. By leveraging these digital tools, Allstate customers can take control of their insurance policies and ensure that they are adequately protected.