What did USAA get in trouble for?

The United Services Automobile Association (USAA), a Fortune 500 financial services company with its headquarters in San Antonio, runs a reciprocal inter-insurance exchange that is regulated by the Texas Department of Insurance as well as subsidiaries that offer banking and insurance to individuals and families who are currently serving or have previously served in the United States Armed Forces.

Your go-to source for banking, investing, insurance, and guidance. By accessible banking, insurance, and a full range of investment products with our trusted partners, we have gained the trust of our members.

We are one of the top suppliers of insurance, banking, investment, and retirement products to members of the U.S. armed forces, honorably discharged veterans, and their families.

One significant benefit that USAA enjoys is its intense brand focus on military families. Financial marketers and brand builders may tailor their products, services, and solutions to that group’s unique situations, requirements, and preferences by serving a tightly defined niche.

Current and former members of the military, as well as their spouses, may use our products and services. Members of USAA may also enroll their children.

We provide products, services, and savings to U.S. military personnel, their spouses, and the kids of USAA members. We are dedicated to offering our members top-notch service.

The USAA Bank was fined $140 million by the federal Financial Crimes Enforcement Network in March 2022 for allegedly failing to sufficiently monitor for suspected money-laundering activity. The federal government has also fined USAA Bank twice more since 2019 for suspected breaches of banking regulations.