How to pay for my DStv subscription online

  To pay for your DStv subscription online, you can follow these general steps: Visit the official DStv website or use their mobile app: Go to the official DStv website or download their mobile app from your app store. Ensure you have a stable internet connection. Sign in to your account: Log in to your […]

How to clear error codes on DStv

To clear error codes on DStv, you can follow these general steps: Restart your DStv decoder: Begin by switching off your decoder using the power button on the front panel or by unplugging it from the power source. Wait for about 10 seconds and then plug it back in or switch it on again. Check […]

How to connect DStv Explora to the internet

To connect your DStv Explora decoder to the internet, you can follow these steps: Check the requirements: Ensure that you have the necessary equipment, including an active internet connection, an Ethernet cable, and a router or modem with available Ethernet ports. Locate the Ethernet port: Identify the Ethernet port on the back of your DStv […]

How to troubleshoot DStv remote control issues

If you’re experiencing issues with your DStv remote control, here are some troubleshooting steps you can follow: Check the batteries: Ensure that the batteries in the remote control are fresh and properly inserted. Weak or dead batteries can cause malfunctioning of the remote control. Replace the batteries if necessary. Clean the remote control: Over time, […]

How to record a program on DStv Explora

To record a program on DStv Explora, you can follow these steps: Make sure you have connected your DStv Explora decoder to your TV and have a working satellite dish installation. Ensure that you have an active DStv subscription that includes the channels you want to record. Using your DStv Explora remote control, navigate to […]

How to set up a DStv decoder

To set up a DStv decoder, follow these steps: Unpack the contents: Open the box and take out the decoder, power cable, remote control, HDMI or AV cable, and smartcard. Connect the cables: Plug one end of the HDMI or AV cable into the corresponding port on the decoder and the other end into the […]

How to activate my DStv subscription

To activate your DStv subscription, you can follow these general steps. Please note that the exact process may vary depending on your location and DStv service provider. Payment: Ensure that you have made the necessary payment for your DStv subscription. This could be done through various methods such as online payment, bank deposit, or through […]

How to change DStv package or upgrade my subscription

To change your DStv package or upgrade your subscription, you can follow these steps: Contact DStv Customer Care: The easiest and most convenient way to make changes to your DStv package is by contacting their customer care service. You can find the contact details on the DStv website or in your subscription documentation. DStv provides […]

How to reset my DStv PIN

To reset your DStv PIN, you can follow these steps: Go to the DStv website: Visit the official DStv website for your country or region. Sign in to your account: Locate the “Sign In” or “Login” option on the website and enter your DStv account credentials (username and password). If you don’t have an online […]

How to fix a DStv signal loss

If you are experiencing a signal loss on your DStv (Digital Satellite Television) service, there are a few steps you can take to try and fix the issue. Here’s a troubleshooting guide: Check signal strength: Press the “i” button on your DStv remote control. Look for the signal strength indicator on your TV screen. It […]