How to report domestic violence to SAPS in South Africa

If you need to report domestic violence to the South African Police Service (SAPS), you can follow these steps:

  1. Ensure your safety: If you are in immediate danger, prioritize your safety first. If possible, remove yourself from the situation and find a safe place to stay.
  2. Contact the nearest police station: Locate the nearest SAPS police station or dial the emergency hotline number, 10111, which connects you to the police. Alternatively, you can visit the SAPS website or use their mobile app to find the nearest police station.
  3. Gather necessary information: Before contacting the police, gather relevant information about the incident and the parties involved. This may include the names, addresses, and identification numbers of the individuals involved, as well as any evidence such as photographs or medical reports.
  4. File a report: When you reach the police station or contact the emergency hotline, inform the officer or dispatcher that you wish to report domestic violence. Provide them with accurate and detailed information about the incident, including the date, time, and location, as well as any injuries sustained.
  5. Request a protection order: Ask the police about obtaining a protection order, also known as a restraining order, against the abuser. This legal document prohibits the abuser from contacting or coming near you, providing an additional layer of protection.
  6. Obtain a case number: Ensure that you receive a case number for your report. This number will serve as a reference for future communication and updates regarding your case.
  7. Seek medical attention if necessary: If you have sustained injuries, it is important to seek medical attention. The police can assist you in getting medical help or provide you with a list of nearby medical facilities.
  8. Seek support: Domestic violence can have severe emotional and psychological effects. Reach out to support organizations, such as the South African Depression and Anxiety Group (SADAG), the South African Police Service Victim Empowerment Program (VEP), or non-governmental organizations (NGOs) dedicated to assisting survivors of domestic violence.

Remember, reporting domestic violence is an important step, but your safety is paramount. If you need immediate assistance or are in imminent danger, contact the police or emergency services right away.