How to register a case at the Family Violence, Child Protection and Sexual Offenses (FCS) unit of SAPS in South Africa

To register a case at the Family Violence unit of the South African Police Service (SAPS), follow these steps:

  1. Contact your local SAPS station: Find the contact details of the nearest SAPS station to your location. You can search online or use the South African Police Service website to locate the station closest to you.
  2. Call or visit the station: Contact the SAPS station via phone or visit them in person. If possible, it’s generally better to visit in person to ensure that your case is properly registered and to provide any necessary documentation.
  3. Inform the police officer on duty: When you arrive at the SAPS station, inform the police officer on duty that you wish to register a case related to family violence. They will guide you through the process.
  4. Provide detailed information: Be prepared to provide detailed information about the incident, including the date, time, and location of the incident, as well as the names and any identifying information about the individuals involved. The more information you can provide, the better it will assist the police in their investigation.
  5. Provide evidence: If you have any evidence related to the case, such as photographs, videos, or documents, bring them with you and present them to the police. These pieces of evidence can be crucial in building a strong case.
  6. Obtain a case number: After providing all the necessary information, the police will register your case and provide you with a case number. This number is important for future reference, so make sure to keep it safe.
  7. Follow up on your case: Inquire about the progress of your case from time to time by contacting the investigating officer assigned to your case. Stay engaged and cooperate with the police throughout the investigation process.