How to contact SAA customer service in South Africa

To contact SAA’s customer service, I recommend trying the following options:

Website: Visit the official website of South African Airways ( and look for contact information or a dedicated customer service page. Check if they provide any online support, such as a live chat feature or an email address to reach out to their customer service team.

Phone: Try contacting SAA’s customer service by phone. Look for their official customer service number, which is typically provided on their website or through a general web search. Keep in mind that the availability of phone support may be limited due to the airline’s operational status.

Social Media: Check if SAA has an official presence on social media platforms like Facebook, Twitter, or Instagram. Many companies use these platforms to provide customer support. Send them a direct message or post your query on their page to inquire about any assistance or contact details.

Local Assistance: Consider reaching out to your nearest SAA ticket office or airport counter if available. They may be able to provide you with updated contact information or assist you with your concerns.

Travel Agencies: If you booked your flight through a travel agency, contact them directly. They might have specific information regarding the airline’s customer service or alternative arrangements.

Remember to be patient and understanding, as the airline’s operational status may affect their response times or availability of customer service.