How do I check my UIF balance on WhatsApp?

You can check your Unemployment Insurance Fund (UIF) balance on WhatsApp by following these steps:

  1. Save the UIF’s WhatsApp number, which is 0800 030 007, in your contacts.
  2. Open WhatsApp and go to the chat screen.
  3. Tap on the “New Chat” icon or search for the UIF contact in your WhatsApp contacts list.
  4. Type “Hi” or “Hello” to initiate a conversation with the UIF chatbot.
  5. Follow the prompts provided by the chatbot to enter your ID number, name, and other required details to verify your identity.
  6. Once your identity is confirmed, you can request your UIF balance by typing “Check balance” or “Balance inquiry” into the chatbox.
  7. The chatbot will provide your UIF balance, including any available credit, payments made, and other relevant information.

It is important to note that the UIF balance provided through WhatsApp may not be up-to-date and may not reflect recent transactions or changes in your balance. Therefore, it is advisable to check your balance regularly through the official Department of Employment and Labour website or by contacting the UIF call center.