How do I check my broadband speed

To check your broadband speed in South Africa, you can follow these steps:

  1. Choose a Speed Test Website: There are several online platforms that offer speed testing services. Some popular speed test websites include Speedtest by Ookla ( and by Netflix.
  2. Connect Your Device: Ensure that the device you want to test the broadband speed on (e.g., computer, smartphone, tablet) is connected directly to the broadband network via Wi-Fi or an Ethernet cable. For accurate results, it’s best to use a wired connection if possible, as Wi-Fi can introduce some variability.
  3. Close Background Apps: Close any unnecessary applications and background processes on your device to ensure they don’t consume bandwidth during the speed test.
  4. Choose a Test Server: Speed test services often allow you to select a test server location. Choose a server that is geographically close to your location for more accurate results. Alternatively, you can let the service automatically choose the best server for you.
  5. Run the Speed Test: Click the “Go” or “Start Test” button on the speed test website. The test will measure your broadband’s download speed, upload speed, and ping (latency). It will usually take just a few seconds to complete.
  6. View Results: Once the test is complete, the website will display the results, showing your download speed (how fast data is received), upload speed (how fast data is sent), and ping (response time). The results are typically measured in Mbps (Megabits per second).
  7. Interpret Results: Compare your results with the broadband plan you’re subscribed to. This will help you determine if you’re getting the advertised speed from your Internet Service Provider (ISP). Keep in mind that actual speeds can vary due to various factors, including network congestion and the type of broadband technology used.

Remember that conducting multiple tests at different times of the day can give you a better overall picture of your broadband speed, as network performance can fluctuate during peak and off-peak hours. If you consistently experience significantly lower speeds than what you’re paying for, you may want to contact your ISP to investigate and resolve any potential issues.