Pls i applied for students loan and submitted the form. When officer entered my particulars on the pc, it shows something that indicates that they already have my particulars on their system so they can't process my form to the regional office. The explanation they gave me was that I have applied it online before and it didn't work. Meanwhile I have not done anything like that. So they are saying that they are working on it so I should wait. Please I want to that is there any possibility that the problem can't be solve?