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Hello, my hp compaq nc6220 gives me this message when i power it on: ''insert smart card into smart reader'', and will not boot into windows i have to keep trying powering on and off
countless number of times b4it sometimes boots.and the last time it booted to windows and i play music, it suddenly shut down after a while, and it keeps giving the same smart card msg. i remove cmos battery, clean board, everything i know how to, still nothing. pls help

asked in Computers/Internet

2 Answers

0 votes

Pl switch the machine off and put 2-3 pounds of pressure with your palm on the keyboard closer to the spacebar.. this will fix it..
it is caused by the weakening of the adhesive of the wires below the keyboard.
Long term option - get the keyboard opened by the an professional and cleaned properly..and fixed back neatly...

answered
0 votes

I just removed the screws from the keybrd and it worked fine after that. The clips along the top hold it in just fine


answered
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