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I have an Acer Aspire One, ZG5 ~ It was purchased in December, 2008. It worked well for several months but now when I turn it on now I get this message

A disk read error occurred
Press Ctrl+Alt+Del to restart

I do that, but it does the same thing over again. I've tried F2 & F12, but that doesn't do anything but show me settings, which I'm not comfortable changing.

What is wrong and what do I do?

2 Answers

0 votes

After searching and reading many doomsday comments about this error message and what it means and what caused it, I found the simple solution with the Acer Aspire One ZG-5 mini-laptop displaying the "A disk read error occured... Press Ctrl+Alt+Del to restart" error message, the probable simple solution is to Press Alt+F10 during reboot and the laptop will go into the Acer eRecovery mode.


  • It may or may not ask for a password or require creating a password, this password will be required to use eRecovery in the future. If you forget this step, you will need the recovery disks in the future to reformat the system.
  • Also please note that depending upon the options you choose you may lose any data on the computer because it restores the original operating system as the computer came out of the box.
  • Also, because restoring or recovery is a lengthyprocess you will need to plug the computer into the AC power supply.
Follow the instructions as they appear on the screen to restore or recover the operating system.

Also, it is a good idea once you have restored or recovered the operating system to go on the Acer website and download any patches or updates available.

Hope this helps.
0 votes
Reboot the system and press Alt + F10
This is take you to Acer Recovery Management.
U can now restore your Laptop to factory settings..

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